Overview

At Nalaja, we are committed to maintaining the trust and confidence of our customers. This Privacy Policy details the information we collect, how we use it, and the measures we take to protect it.

1. Information Collection

We collect information in the following ways:

• Directly From You: When you create an account, place an order, or communicate with us, you provide personal information such as your name, email, and payment details.
• Automatically: When you interact with our website, we automatically collect data like your IP address, browser type, and browsing activity through cookies and similar technologies.

2. Use of Your Information

The information we collect is used to:

• Fulfill Orders: We use your personal information to process your orders and manage your account.
• Enhance User Experience: Data on how you use our website helps us improve its functionality and content.
• Communication: We may use your contact information to send updates about your order, respond to inquiries, or share promotional offers (with your consent).

3. Data Sharing

We respect your privacy and limit sharing your information:

• Service Providers: We may share your information with trusted partners who assist us in delivering our services (e.g., payment processors, shipping companies). These partners are bound by confidentiality agreements and cannot use your data for other purposes.
• Legal Obligations: We may disclose your information if required to do so by law or in response to legal processes.

4. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Improve Website Performance: Cookies help us understand how our website is used and identify areas for improvement.
• Personalize Content: Cookies allow us to tailor your experience by remembering your preferences and settings.

You can control cookie settings through your browser, but disabling cookies may affect your experience on our site.

5. Data Security

We prioritize the security of your information by employing a range of physical, electronic, and procedural safeguards. However, no online data transmission can be guaranteed to be completely secure.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct or update your information if it is inaccurate or incomplete.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.

7. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on our website, and significant updates will be communicated to you directly, if applicable.

8. Contact Information

For any questions or concerns regarding this Privacy Policy or your personal data, please reach out to us at info@nalajawholesale.com